About us Consumer products Business partners Agents Media Centre Claims
  Home > Media Centre > Current Press Releases

News Desk

Current Press Releases

News Feed RSS News Feed

News

Europ Assistance Secures 08000 helpme

Issued on 28/01/2010

Europ Assistance, one of the UK’s leading assistance organisations has partnered with 08000 helpme to provide a complete range of 24 hour emergency assistance services to their customers.

08000 helpme is the essential "one call sorts it all" 24 hour worldwide personal emergency service. It is designed to help customers immediately if they discover the loss or theft of essential personal items, mobile phones, keys or credit cards. It is designed to complement any existing insurance provision a customer may have.

In the event of an emergency, one phone call to 08000 helpme puts customers back in control of their lives and will help them get in touch with providers to cancel lost or stolen cards, disable stolen mobile phones, arrange for urgent fund transfer, locksmiths, transport to return home and provide help in a medical emergency and get messages to friends or family. In addition, 08000 helpme can help customers whilst abroad with replacement passports, traveller cheques and documents as well as assistance in a medical emergency, and organising an interpreter or putting them in touch with a lawyer.

Comments David Walker, CEO of 08000 helpme, “Our offering is the only such proposal in the marketplace to give such a level of assistance all in one packaged solution. As such, we needed to partner with an expert in this field and therefore chose Europ Assistance who have built their reputation on the provision of quality assistance services. We offer monthly, quarterly and annual memberships of 08000 helpme, providing our customers with access to worldwide assistance capabilities.”

Continues Paul Everett, Sales and Marketing Director for Europ Assistance, “Europ Assistance strives to bring innovation to the markets in which it operates and we are delighted to work with 08000 helpme to support to their customers in times of emergency. One call to our experienced multi-lingual assistance team will provide customers with a swift and effective solution to their assistance needs.”
Back to List
The foundations of our business
Multilingual telephone service 24/7
Analysis of the situation and risk management
Immediate mobilisation of technical and human help
Solving complex situations in real time.