Please submit originals of all of the following - photocopies are not acceptable. We recommend that you keep copies of everything you send us for your own records

• The Insurance Certificate (Annual Certificates will be returned) or, if the insurance was purchased on the internet, a copy of the e-mail showing the insurance details
• The booking invoice for your trip
• Correspondence received in respect of any medical declaration made in the past
• Where the claim follows death -
  • The death certificate
  • Grant of Probate or letters of administration
  • Coroner's report where applicable
  • Copy findings of inquest if applicable
  • The Police Report if applicable

Please note that the policy does not offer compensation for all types of injury; it pays a benefit only in the event of the specific and severe types of trauma listed. Please refer to your policy for full details.

• If you are making a claim on behalf of a school/group or individuals within a group, the school/group form should also be completed. This can be found via the red menu bar at the side of the screen
  
• Claim payments can be made by cheque or BACS transfer, which takes much less time - please complete the claim form accordingly. The claim payment will be made in the currency of your residency

View Frequently Asked Questions

Request a Travel Personal Accident Claim Form