A range of benefits and services to cover home emergencies.
Europ Assistance is a leading provider of home assistance products and services in the UK and Ireland. We offer a full range of insured benefits and uninsured services to tackle emergencies occurring in and around the home at any time of day or night.
We offer a full 'white label' service, from product creation, fulfilment and claims management through to fast service delivery - when your customer may need it most. We create and manage almost any type of assistance service for the home, so you can always offer your customers something that is different in both price and benefits. All supported by our industry-leading service delivery management and 'real time tracking' of each repair we undertake.
Our contact centres and helplines are operated on a 24/7/365 basis, supported by our vetted and approved network suppliers. Our response times have set industry standards.
Customer satisfaction and security rate high on our list of priorities and we provide security passwords and identification cards to our network suppliers to confirm their credentials when calling on your customers.
Our services include:
- Home Emergency Cover (e.g. plumbing, glazing, locks, roofing)
- Central Heating Boiler and System Cover with an Annual Service as optional
- Plumbing/Drainage Cover
- Wiring/Electrical Cover
- Lock and Key Cover
- Electrical Warranties
- Home Legal Advice
- Home Mover Protection
These services can be provided on an insured or uninsured basis and can be structured to help you enhance existing products or deliver new revenue streams.
We're on hand to help...
We pride ourselves on our professionalism and responsiveness. Our product specialists have significant market knowledge and industry experience and are here to help you.
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