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Facts and figures

The Europ Assistance Group worldwide:

  • 24/7/365 assistance covering Travel, Motor, Home and Health
  • 36 contact centres
  • 208 countries and territories with representation
  • 71 companies
  • 6,000 permanent employees
  • 410,000 approved partners
  • 400 medical professionals (doctors and nurses)
  • 1 case handled every 2 seconds worldwide
  • 2 phone calls taken every second worldwide
  • 300 million customers throughout the world permanently covered by Europ Assistance, either directly or via its partners 

Europ Assistance in the UK and Ireland:

  • 24/7/365 assistance covering Travel, Motor, Home and Health
  • Contact centres in Haywards Heath (West Sussex) and Navan (Ireland)
  • 350 employees
  • Over quarter of a million claims and assistance cases handled annually (one every two minutes on average)
  • Nearly two million inbound and outbound calls handled (we make or take a call every 18 seconds)

 

The foundations of our business
24/7/365 worldwide assistance
The human face of insurance
A strong and prestigious parent
Truly global